Shipping Policy – MAGPROLAB
Last Updated: 10 August 2026
Thank you for bringing the MAGPROLAB into your world!
Below is everything you need to know about how your product travels from our warehouse to your home.
Order Processing
Every MAGPROLAB order is prepared with care and intention.
Processing time: 2–3 business days.
During launches, holidays, or high-volume periods, processing may take slightly longer — but we’ll always do our best to keep you updated.
Shipping Times
Once your order leaves our hands, delivery timelines depend on your location and the carrier.
Estimated delivery windows: Domestic shipping: 3–7 business days International shipping: 7–27 business days
These timeframes are estimates. Weather, customs, or carrier delays may affect delivery, but your order will continue its journey toward you.
Where We Ship
MAGPROLAB ships worldwide.
If your country has specific import rules or customs fees, these may be charged by your local authorities. These duties are not included in our product price or shipping rates.
Shipping Costs
Shipping rates are calculated at checkout based on your location and carrier rates.
We aim to keep shipping accessible and transparent.
Tracking Your Order
Once your order ships, you will receive a tracking link via email so you can follow your package as it moves from our warehouse toward you.
! Lost, Delayed, or Damaged Packages
If your package seems lost, delayed beyond the estimated window, or arrives damaged, please reach out to us within 7 days of expected delivery.
Contact: info@magprolab.com
Subject: Shipping Assistance We’ll work with you and the carrier to resolve the issue and ensure you receive your product.
Returns & Exchanges
For information about returns, replacements, or refunds, please refer to our Return Policy.
Refund Policy
Eligibility Window
You may request a return or refund within 14 days of receiving your order.
To be eligible for a return: The item must be unused and in its original condition. Packaging should be intact so it can safely find its way back through the maze. If your item arrived damaged or defective, please contact us immediately so we can make it right.
Non-Returnable Items
For now, the following items are not eligible for returns or refunds: Digital downloads (once delivered) Gift cards Everything else – we’ll gladly review.
How to Start a Return
To begin a return or refund request, email us at: info@magprolab.com
Subject: Return Request. Please include: Your order number, Photos (if the item arrived damaged), A short description of the issue.
We’ll respond within 3–5 business days with next steps.
Return Shipping
Unless your item arrived damaged or incorrect, return shipping costs are the responsibility of the customer.
If the issue is our fault, we cover all return shipping.
Refund Processing
Once we receive and inspect your returned item, we’ll notify you by email.
Approved refunds are issued to your original payment method.
Processing time: 5–10 business days (depending on your bank).
Exchanges
If you received a damaged or defective product, we’re happy to exchange it.
Contact us within 7 days of delivery so we can send a replacement right away.
Our Promise
MAGPROLAB products are created to offer to professionals safe, scientifically based, and natural products.
If your product experience doesn’t reflect that magic, please let us know — we’re here to make it right.
Thank you for supporting MAGPROLAB and bringing this wellness journey into your life!